The Belvedere is working daily on standards and protocols that meet not only the hygiene and safety guidelines, but go beyond, in order to ensure you and your loved ones have a safe and worry-free summer retreat. The safety, health and well-being of our guests and staff are of the utmost importance of us. The following measures are in line with current regulations from the World Health Organization and the Italian Government and will be updated or modified according to the law to guarantee your safety.
CONTROLLED ACCESS TO THE HOTEL
Please enter the hotel wearing a mask covering your nose and mouth. We will measure your temperature first, then we will pamper you as we always do!
Always wear a mask covering your nose and mouth, we will enforce social distancing to preserve your safety and privacy.
The property has the advantage of being spread out on a wide area and has numerous outdoor spaces, from the gorgeous terrace overlooking Lake Como, to the relaxing private spots within the gardens and around the pool and jacuzzi. To maintain social distancing and let you feel even more relaxed, we will not let more than 50% of our rooms.
RESTAURANT AND BAR
We will guarantee a distance of at least 4 feet among tables in the restaurant and bar and reservation will be mandatory in order to comply with number restrictions. Please allow us to measure your temperature before entering the restaurant and bar, and always wear your mask when not at your table.
All our staff is trained following the WHO directives so that they can safely perform the assigned tasks. All staff members wear a mask covering the nose and mouth, they all work maintaining safe distances, their temperatures are taken at every access and they must confirm they do not have any Covid-19 symptoms before they start their shift.
In the office spaces where our team works “behind the scenes”, we are increasing the frequency of cleaning and focusing on high-touch areas like staff entrances, locker rooms, laundry room and staff offices.
In each area of the hotel, hand sanitizer dispensers will be available to guests and collaborators.
Safety devices such as masks and hand-sanitizing gel will be available to all guests and staff.
Cleanliness and hygiene have always been a number one priority at The Belvedere. All rooms, suites and apartments are perfectly cleaned, aired out and sanitized before each new guest arrives.
We will intensify the disinfection procedures, with particular attention to the items frequently touched.
To avoid the risk of spreading the virus through the air conditioning systems, we will double the sanitation frequency of the filters in the air-conditioners of common areas and rooms.
One run, one guest! Please use the elevator alone or only with your loved ones. The buttons in the lifts are regularly sanitized and you will find a dispenser for your personal use inside it.
Please kindly reserve the fitness room in advance, we will take care of sanitizing all the equipment before and after your use.
THE BELVEDERE SPA
Our therapists wear personal protective equipment as required by law, we kindly ask you to book your treatment or massage to ensure a worry-less and relaxing experience.