Legal & Accessibility

Reporting violations / illegal conduct (whistleblowing):

In compliance with the requirements of the Italian Legislative Decree No. 24 dated 10/03/2023 implementing Directive (UE) 2019/1937 regarding “the protection of individuals who report violations of European Union law and national provisions".

The company has adopted a reporting system in compliance with the requirements of the Legislative Decree No. 24/2023. To access the platform follow this link: https://wbportal.cloud/HOTELBELVEDERE?en

On this online platform you can find the instructions to activate the different reporting channels.

Accessibility Statement

Hotel Belvedere Srl is committed to making its website accessible, in accordance with Italian Legislative Decree no. 82 of 27 May 2022, which transposes Directive (EU) 2019/882 (European Accessibility Act), and with the Guidelines issued by the Agency for Digital Italy (AgID).

This accessibility statement applies to the website https://www.belvederebellagio.com/, in its Italian and English versions.

Compliance status

The website is partially compliant with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, level AA, due to the cases of non-compliance and the exclusions listed below.

Non-accessible content

- Newsletter sign-up form: the form is not yet fully compliant with accessibility requirements. A corrective action is planned as soon as possible.

- Downloadable PDF documents: some documents may not be fully accessible. Upon request, through the contacts listed in the "Feedback and contact information" section, the related information can be provided in an accessible format.

- Other minor elements: some secondary elements of the website may not be fully compliant. However, every reasonable effort has been made to ensure the highest possible level of accessibility, and the website is subject to ongoing monitoring and improvement.

Third-party content

The following content is provided by third parties and is not under the direct control of Hotel Belvedere Srl. It is therefore excluded from the scope of this statement:

- Online booking engine. Users who experience difficulties can book by phone at +39 031 950 410 or by email at [email protected].

- Interactive maps.

- Cookie management banner.

Description of the service and measures adopted

The website provides information about the hotel and its services and gives access to online booking. To make it usable by people with disabilities, the following measures have been adopted:

- Alternative text (alt text) for images with informative content; purely decorative images are excluded from reading by assistive technologies.

- Revision of the heading structure, to ensure a clear and consistent content hierarchy.

- ARIA labels on interactive elements, to enable assistive technologies to correctly describe buttons, links and controls.

- Improved colour contrast between text and background in several sections, for the benefit of people with visual impairments.

- Ability to pause autoplay videos.

- A skip link allowing users to bypass repeated content and go directly to the main content of the page.

Assessment method

The website's compliance was assessed on the basis of an accessibility audit carried out by a third party, following which the corrective actions described above were implemented.

Preparation of this statement

This statement was prepared on 9 October 2026. It will be reviewed periodically, at least once a year, to verify the accuracy of the information it contains.

Feedback and contact information

To report any difficulty in accessing the website's content, or to request information in an accessible format, please contact:

Hotel Belvedere Srl

Via Valassina, 31 - 22021 Bellagio (CO) - Italy

VAT No. 01782150138

Phone: +39 031 950 410

Email: [email protected]

We undertake to respond within 30 days of receiving the report.

Reporting to AgID

In the event of an unsatisfactory response or no response within 30 days, users may submit a report to the Agency for Digital Italy (AgID) via certified email (PEC) to [email protected].